Company Contact
Official communication channels
Company Name
Digipouch Technology Private Limited
Email
Phone
Business Hours
Mon to Sat: 10:00 AM to 7:00 PM
Faster Resolution
Please share your Transaction ID, Mobile Number and
Operator/Biller.
Registered Address
As per company records
Building No./Flat No.: New No. 42, Old No. 61
Premises/Building Name: Digipouch Technology Private Limited
Road/Street: Savarimuthu Street
Locality/Sub-Locality: Mannady (Chennai), Tondiarpet, Fort St. George
City: Chennai
District: Chennai
State: Tamil Nadu
PIN Code: 600001
Security Note: We never ask for OTP, UPI PIN, or full card details on call/email.
BBPS Help & Resolution
Common issues and quick guidance
✅ Successful but Bill Not Updated
Some billers take time to reflect updates. Share Transaction ID for verification.
⏳ Pending / In Process
Pending transactions usually auto-update. If it stays pending long, contact support with details.
💸 Refund / Reversal Query
Failed transactions are processed as per operator/biller timelines. We’ll help track the status.
🔐 Security Warning
Never share OTP/UPI PIN. Support only needs reference details like transaction id and basic info.